Privacy Policy

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Effective October 7, 2026

Five Fields Artisanal Home Goods Co., Grapevine, Texas, operates fivefieldsco.com. This notice describes customer information used through our website and store.

Information we collect

When you place an order, contact us, submit a review, or subscribe to updates, we receive the information you provide, such as your name, email address, phone number, delivery and billing addresses, order details, and messages. Payment information is processed through the checkout payment provider. Our website and its service providers may also collect technical information, such as IP address, browser and device details, pages visited, and cookies.

How we use information

We use information to process and deliver orders, provide order updates, handle returns, respond to questions, maintain business records, and operate and improve the website. If you subscribe to marketing, we use your contact information to send our updates and offers.

Service providers and disclosures

We do not sell or rent customer information or provide customer lists to other businesses for their own marketing. Information is processed by providers needed to operate our business, including GoDaddy website/store services, payment processors, shipping carriers, and providers of customer communications and reviews. We may disclose information where required by law or necessary to address fraud, security, or a legal claim.

Cookies and third-party services

The site uses cookies for website functions and traffic analysis. You can manage cookies through your browser; blocking cookies may affect store features. Embedded services and links, including payment options, reviews, social platforms, and Google reCAPTCHA, may process information under their own privacy notices. Review those notices when using their services.

Your choices

You can unsubscribe from marketing emails using the unsubscribe link or contact us. Unsubscribing from marketing does not stop messages needed to complete an order or respond to you. Reviews you submit for publication may display the name you provide and your review publicly; do not include private information in a review.

Records and requests

Order and communication records may be retained for fulfillment, support, accounting, and legal requirements. Contact us to ask about access, corrections, deletion, or how your information is used. We will handle requests in accordance with applicable law and may need to verify your identity or retain required records.

Contact and updates

Email support@fivefieldsco.com with privacy questions or requests. We will post changes to this notice here and update the effective date.